Privacy Policy

1. Who We Are

This Privacy Policy applies to Speedy Fallbrook Tree Service ("we," "us," or "our"), a tree service company based in Fallbrook, CA. Our website is located at fallbrooktreeservice.com. If you have questions about this policy, contact us at team@fallbrooktreeservice.com.

2. Information We Collect

We collect information in two ways: information you provide to us directly, and information collected automatically when you visit our site.

Information You Provide

When you fill out a contact or estimate request form on our website, we collect the details you submit - typically your name, phone number, email address, property address, and a description of your tree service needs. We use this information solely to respond to your inquiry and schedule services.

Automatically Collected Information

When you visit our website, standard web analytics tools may collect certain technical data including your IP address, browser type, referring page, pages visited, and the date and time of your visit. This data is used in aggregate form to understand how visitors use our site and to improve its content and performance. We use Vercel Analytics, which processes page view data in accordance with Vercel's privacy policy.

3. Cookies

Our website may use cookies - small text files stored in your browser - to support basic site functionality and analytics. These cookies do not store personally identifiable information on their own. You can disable cookies in your browser settings at any time, though some site features may not function as intended if you do.

4. How We Use Your Information

• To respond to estimate requests and service inquiries.
• To schedule and confirm appointments.
• To communicate with you about your project before, during, and after service.
• To improve the content and usability of our website.
• To comply with any applicable legal obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. How We Share Your Information

We share your information only in limited circumstances:

• Service providers: We use third-party tools to operate our website and manage communications (such as form processing via Tally). These providers have access to your information only as needed to perform their functions and are obligated to protect it.
• Legal requirements: We may disclose information if required to do so by law or in response to a valid legal process.
• Business transfers: If our business is sold or merged, your information may be transferred as part of that transaction.

6. Data Retention

We retain personal information you submit through our contact forms for as long as is reasonably necessary to fulfill the purpose for which it was collected, to conduct business with you, or as required by applicable law. If you would like your information deleted, contact us at the email below and we will process your request within a reasonable timeframe.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of certain data processing activities.

To exercise any of these rights, contact us at team@fallbrooktreeservice.com. We will respond within 30 days.

8. Security

We take reasonable steps to protect the information you share with us from unauthorized access, disclosure, or loss. Our website is served over HTTPS. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any external site you visit through a link on our pages.

10. Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information through our site, contact us and we will remove it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, reach out to us: